Digital Product Center

Increase sales and acquire new customers using the potential of electronic channels. Enhance your customers’ experience offering them a digital management of the banking products sales process.

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Digital Product Center

Solution capabilities

Defining the product offer - Altkom Software & Consulting

Defining the product offer and exposing it through a selected electronic channel and the call center

Designing and executing the full sale process for banking products - Altkom Software & Consulting

Designing and executing the full sale process for banking products, complete with signing the agreement and activating the product by the Customer

Selling most banking products - Altkom Software & Consulting

Selling most banking products both through onboarding processes (for new customers) and through x-selling processes (for existing customers)

Managing the whole process of data flow - Altkom Software & Consulting

Managing the whole process of data flow and verification in the Bank’s internal systems

Support for the Bank’s staff in ongoing operation of business processes - Altkom Software & Consulting

Support for the Bank’s staff in ongoing operation of business processes and in contacts with the customers at all stages of the sale process

Modules

Market

a website (with RWD-Responsive Web Design support) focusing on winning new customers and selling banking products, featuring a content management system (CMS), offer presentation, and tools for simulation, calculation, and comparison of financial products, with seamless navigation to online forms.

Online forms

a graphical form editor and online-application generator, with RWD support for mobile devices.

Front-office and supporting and managing business processes by dedicated teams in the Bank (BPMN Tasklist, BPMN Cockpit).

BPMN engine and modeler

defining and designing business processes with a graphic modeler and process engine compliant with the BPMN 2.0 standard

Document generator and Product catalog

an extensible product configurator for managing banking products and preparing the sale processes, supporting (among others) definable product types, categories, and properties, as well as definable product bundles (e.g. current account with a payment card) and configurable templates for printouts and agreements.

Dashboard

supporting and managing business processes by dedicated teams in the Bank (BPMN Tasklist, BPMN Cockpit)

Highlights of the Digital Product Center solution

  • Product market with an advanced content management system
  • Configurable and extensible product catalog
  • Process engine compliant with the BPMN 2.0 standard
  • Full control of the process status and processing progress
  • Internal integration bus and support for SOA/WebServices/REST
  • System based on open-source solutions
  • Optionally purchased support services for third-party products
  • Integrated reporting system
  • Document generator with dynamic template modification features
  • Dashboard applications for various groups of the Bank personnel
  • SOA architecture
  • RWD technology, omni-channel and multi-context operations

Recommended product

Rekomendacja - Altkom Software & ConsultingThe product has been recommended Gazeta Bankowa.

Contact us

How we can assist you? Email us asc@altkomsoftware.pl or fill in the form.

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